Nationwide field staffing for cable providers
The need
Major cable providers serve entire apartment buildings and student housing communities, where one network connects every resident. When something goes wrong on site, they need a qualified technician there quickly, in whichever market it happens.
What AbblePC did
Provided nationwide staffing and support to Comcast and Cox so their customers were taken care of. Technicians handled on-site service calls, much of it replacing wireless access points and resolving connectivity issues at bulk-served properties.
Why it worked
Because AbblePC knows the work, technicians were matched to what each job actually required, and calls were closed out correctly the first time.